Terms of Service
Last updated: June 2026
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
2. Services
We provide hosting-related services, including but not limited to web hosting, VPS hosting, game servers, radio streaming services, and related products.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Account Responsibility
You are responsible for:
- Maintaining the security of your account
- Keeping your login credentials confidential
- All activities conducted through your account
- Providing accurate and up-to-date information
4. Payments and Billing
All services must be paid in advance unless otherwise agreed.
Failure to pay invoices on time may result in suspension or termination of services.
Fees are generally non-refundable unless otherwise stated in our Refund Policy.
5. Acceptable Use
You agree not to use our services for:
- Illegal activities
- Spam or unsolicited communications
- Distribution of malware or malicious software
- Copyright infringement
- Fraudulent activities
- Network abuse or attacks against other systems
We reserve the right to suspend or terminate services that violate these rules.
6. Service Availability
While we strive to provide reliable services, we do not guarantee uninterrupted or error-free operation.
Scheduled maintenance and unexpected outages may occur.
7. Backups
Customers are responsible for maintaining their own backups unless a managed backup service has been explicitly purchased.
We are not liable for data loss under any circumstances.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- Data loss
- Business interruption
- Loss of profits
- Indirect or consequential damages
Our total liability shall not exceed the amount paid by the customer for the affected service during the previous 30 days.
9. Service Suspension and Termination
We reserve the right to suspend or terminate services immediately if:
- These Terms are violated
- Payment remains overdue
- Service usage poses a risk to our infrastructure or other customers
10. Changes to Services and Pricing
We may modify service specifications and pricing at any time. Existing customers will be notified of significant changes where required.
11. Privacy
Your use of our services is also governed by our Privacy Policy.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our company operates.
13. Contact Information
For questions regarding these Terms of Service, please contact:
Email: admin@kastivo.com
14. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our services constitutes acceptance of any updated Terms.